Treatment results
Solution focused therapy
Our approach is based on the following fundamentals in psychology:
- It starts with your request for help;
- Clear treatment goals for a designated period of time;
- Measurement of your symptoms and wellbeing at start, during and at the end of the treatment;
- Transparent communication about all the steps during treatment;
- Frequent evaluations of the treatment effect and your satisfaction; when needed treatment goals are adjusted;
- A clear plan to prevent relapse after your treatment with us
ROM: routine outcome monitoring
iPractice uses validated questionnaires to measure complaints and wellbeing. This is called Routine Outcome Monitoring (ROM). We ask you to fill out the questionnaire before treatment and during treatment before every 3rd to 5th session. Outcomes help to provide insight in your treatment process and decisions on the duration of your treatment plan.
Comparing results at the beginning and at the end of treatment allows us to evaluate with you and discuss the effect as well as the steps that you can take after your treatment is finished.
Effectiveness
iPractice compares its treatment results with other providers. This comparison shows that iPractice is very effective: clients make a great improvement per session. This ensures a high quality of care and short waiting times.
Client satisfaction (CQI)
We communicate openly and transparently about what you can expect at iPractice. iPractice uses the CQi (CQ index Mental Health and Addiction Care version 5.1) to measure client satisfaction and experiences. All clients are invited to participate, and results are evaluated annually to ensure the right learning curve and implement improvements. Our most recent CQi score is 8.4.
Client appreciation
The Zorgkaart Nederland website provides a platform where clients can share experiences with healthcare providers. After your treatment, we invite you to leave a review on Zorgkaart Nederland. If necessary and after permission, iPractice can contact clients to learn from their experiences. All iPractice locations are connected to Zorgkaart Nederland.
