Quality Assurance
Our vision on mental care
iPractice psychologists offer solution focused therapy for people with mental health challenges. We build on your strength and resilience and helpt you to improve your wellbeing and reduce your symptoms. We use various, evidence based, therapeutic interventions.
We continuously explore the opportunities of the newest technology. You gain new insights in your therapy and we helpt you practice and incorporate those in your daily life.
Our care programs are built on the following principles:
- We communicate in a transparent way;
- Our professionals are educated according to professional standards;
- We continuously measure our quality of care and client satisfaction to learn, adjust and improve when needed;
- We join forces with professionals outside iPractice to bundle our expertise;
- We care for our professionals to help them care for you
Quality statement
Psychologists at iPractice work in a customized manner, focusing on the request for help and using applicable professional guidelines. Within this working method there is room for psychologist and client to decide together and tailor the treatment to the needs of each unique client. We optimize the quality of care for each client while maintaining our treatment vision. All therapists are trained and competent to tailor the care to your needs. In addition, psychologists can consult with colleagues when needed.
iPractice has established its quality guidelines in a Quality Statement.
The quality statute describes the way iPractice has organized care for clients. The tasks, responsibilities and powers of the care providers are defined as well as their mutual relationships. The care is organized in such a way that the quality and efficiency are transparent and verifiable.
We regularly assess the quality of our care, and the quality of our processes. For example the processes on documentation to ensure our files are in sync with all regulatory requirements.
Measurement of quality and satisfaction
We use validated questionnaires to assess your symptoms, wellbeing and request for help at the beginning, during and after your treatment. This allows to continuously monitor the success of your treatment as well as trends in results of all our clients.
We also measure and monitor client satisfaction through CQi scores and reviews on ZorgkaartNederland.nl or Google.
Accreditation KiBG
iPractice proudly carries accreditation Keurmerk Kortdurende Generalistische GGZ from stichting Kwaliteit in Basis GGZ. We are also a member of EMDR vereniging Nederland. Our registered professionals are members of one or several organisations for psychologists, like NIP, EMDR vereniging Nederland and/or VGCt.
Information security personal data
By the nature of our activity, we work with and process personal data. We take this responsibility extremely seriously and strictly monitor adequate handling of this information. iPractice is ISO 27001 and NEN 7510 certified.
Partners
iPractice has multiple locations in the Netherlands. We join forces with external partners, like general practitioners, POHs, emergency departments and other (mental) health organisations.
